Terms of Service

Effective Date: April 24, 2026

These Terms of Service ("Terms") govern your access to and use of the products, services, and website (collectively, the "Service") provided by Frisby AI Operations ("Company," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. License Grant

1.1 Subscription Products (AI Tools)

Subject to your compliance with these Terms and payment of all applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use our AI tools on a monthly or annual recurring subscription basis via PayPal.

• Subscriptions auto-renew at the end of each billing period until cancelled.
• The license is granted to a single user and may not be shared, resold, or transferred.
• You may not reverse-engineer, decompile, disassemble, or create derivative works of the Service.
• The license does not convey any ownership interest in the Service or its underlying technology.

1.2 Digital Products (PDFs, Playbooks)

Subject to your compliance with these Terms and payment of the applicable one-time purchase price, we grant you a perpetual, non-exclusive, non-transferable, non-sublicensable license for personal or internal business use.

• The license is granted to a single user and may not be shared, resold, or redistributed.
• You may not reverse-engineer, decompile, disassemble, or create derivative works of the purchased digital products.
• The license does not convey any ownership interest in the digital products or their underlying content.

2. Subscriptions

All subscription plans provide instant access immediately after payment. Subscriptions are billed on a recurring basis (monthly or annually) through PayPal. You may cancel at any time through your PayPal account settings. Cancellation takes effect at the end of the current billing period.

• No refunds are issued for partial billing periods.
• We reserve the right to modify subscription pricing with 30 days advance notice.

3. Subscription Billing & Auto-Renewal

By subscribing to the Service, you authorize recurring charges as follows:

• Monthly subscriptions renew every 30 days from the date of initial purchase.
• Annual subscriptions renew every 365 days from the date of initial purchase.
• PayPal processes all recurring charges. You must maintain a valid PayPal account and funding source.
• You may cancel your subscription at any time through your PayPal account.
• No prorated refunds are provided for partial billing periods.
• Price changes will be communicated at least 30 days in advance of the next billing cycle.

4. Cancellation

You may cancel your subscription at any time by managing your subscriptions through your PayPal account. Upon cancellation:

• Your access to the subscription products will continue until the end of your current billing period.
• No refunds will be issued for unused time remaining in a billing period.
• You will not be charged for subsequent billing periods after cancellation takes effect.

5. Account Termination & Access Revocation

We reserve the right to terminate or suspend your access to the Service at any time, with or without cause, including but not limited to:

• Violation of these Terms or the Acceptable Use Policy.
• Cancellation or expiration of your subscription without renewal.
• Fraudulent or unauthorized use of the Service.
• Non-payment of applicable fees.

Upon termination, your right to use the Service ceases immediately. Access tokens stored in your browser's localStorage will be invalidated. You are responsible for any data stored locally in your browser. Sections that by their nature should survive termination will survive, including but not limited to limitation of liability, indemnification, and governing law.

6. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party right.
• Transmit malware, viruses, or other harmful code.
• Attempt to gain unauthorized access to the Service or its related systems.
• Use the Service to generate content that is illegal, defamatory, harassing, or otherwise objectionable.
• Resell, redistribute, or sublicense the Service without written consent.
• Use automated tools (bots, scrapers) to access the Service beyond its intended API interfaces.
• Circumvent any usage limits, rate limits, or access controls.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of (or inability to access or use) the Service.
• Any conduct or content of any third party on the Service.
• Any content obtained from the Service.
• Unauthorized access, use, or alteration of your transmissions or content.

Our total aggregate liability for all claims arising out of or related to these Terms or the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Service will be uninterrupted, secure, or error-free.
• AI-generated outputs will be accurate, complete, or free from errors.
• The results obtained from the Service will meet your requirements.
• Any defects in the Service will be corrected.

9. AI-Specific Disclaimers

The Service utilizes pattern recognition and document analysis technologies. You acknowledge and agree that:

• AI-generated outputs are advisory in nature and should be reviewed by qualified professionals before reliance.
• Outputs do not constitute professional legal, medical, financial, tax, or accounting advice.
• AI systems may produce inaccurate, incomplete, or biased results despite best efforts.
• You are solely responsible for verifying AI outputs and any decisions made based on them.
• The Company is not liable for any actions taken or not taken based on AI-generated outputs.
• All document analysis is performed client-side in your web browser. Your documents are never uploaded to or stored on our servers.

10. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from:

• Your use of the Service.
• Your violation of these Terms.
• Your violation of any third-party right, including intellectual property rights.
• Any content you submit or transmit through the Service.

11. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-law provisions.

Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through informal negotiation for a period of thirty (30) days from the date written notice of the dispute is provided. If the dispute cannot be resolved through informal negotiation, it shall be settled by binding arbitration administered under the rules of the American Arbitration Association (AAA).

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

12. Modification of Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or a prominent notice on the Service at least 30 days before taking effect. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If you do not agree with the changes, you must discontinue use of the Service.

13. Refund Policy

• Subscription products: New subscribers may request a full refund within 30 days of their first payment. After 30 days, all subscription sales are final. No refunds are provided for partial billing periods. You may cancel your subscription at any time, and access will continue until the end of your current billing period.
• Digital products (PDFs, playbooks): All sales are final due to the nature of instant digital delivery. No refunds, returns, or exchanges are offered.
• Technical issues: If you experience a technical issue accessing your purchase, contact us at [email protected] and we will assist you.

14. Payment Processing

All payments are processed securely through PayPal. By making a purchase, you also agree to PayPal's User Agreement and PayPal's Privacy Policy. We do not store your credit card numbers, bank account details, or other sensitive payment information. PayPal handles all payment processing, and their terms govern your payment transaction.

15. Client-Side Processing & Local Storage

The Service operates primarily through client-side processing in your web browser. You acknowledge and agree that:

• All document analysis and processing happens locally in your browser.
• We have no backend servers storing your data.
• Purchase records, access tokens, and scan history are stored in your browser's localStorage.
• Clearing your browser data may result in the loss of these records.
• This is a convenience system; we cannot recover lost localStorage data.

16. Email Communications

We may collect your email address through our website (e.g., newsletter signup, gated content). By providing your email, you acknowledge that:

• You may receive marketing and informational emails from us.
• You can opt out of marketing emails at any time by using the unsubscribe link in any email.
• We will never sell your email address to third parties.

17. Intellectual Property

The Service, including all content, features, functionality, software, code, designs, text, graphics, logos, and trademarks, is owned by the Company or its licensors and is protected by United States and international intellectual property laws.

• You retain ownership of any content you submit to the Service.
• By submitting content, you grant us a limited license to process it solely for the purpose of providing the Service.
• Outputs generated by the Service using your inputs are owned by you, subject to these Terms.

18. Data Processing & Privacy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your data as described in the Privacy Policy.

19. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

20. Entire Agreement

These Terms, together with the Privacy Policy and any applicable purchase agreements, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements, representations, and understandings.

21. Age Requirement

You must be at least 18 years old to use the Service. By accessing or using the Service, you represent and warrant that you are at least 18 years of age. If you are under 18, you may not use the Service.

22. Contact Information

If you have questions about these Terms, please contact us:

• John Frisby, President
• Email: [email protected]
• Phone: (281) 638-4704
• Location: Houston, Texas
• Website: frisbyaiops.com